Frequently Asked Questions (FAQ)
Everything you need to know about our artisan keycaps, keyboard compatibility, shipping, and maintenance.
🔌 Compatibility & Fitment
Will these keycaps fit my keyboard? ▾
Yes! More than 95% of all mechanical keyboards use the universal Cherry MX-style cross stem (+). Our keycaps fit switches from Cherry MX, Gateron, Kailh, Outemu, Akko, Glorious, Keychron, Ducky, Razer, and SteelSeries.
Exceptions: Incompatible with membrane keyboards, Logitech Romer-G switches, or Kailh Choc low-profile switches. Read our complete Compatibility Guide →.
What if my handcrafted artisan keycap fits too tight? ▾
Handmade resin novelty keycaps can experience microscopic thermal shrinkage. Never force them! Use the 5-second hairdryer trick:
- Aim a hairdryer on low heat at the bottom socket of the keycap for 5 seconds.
- Gently press the softened cap straight onto your switch stem.
- Allow 30 seconds to cool for a permanent, custom-tailored fit!
📦 Shipping & Delivery
What are the shipping costs and delivery times? ▾
Within the Netherlands, shipping is only € 4.25 for a Tracked PostNL Mailbox Package. To Belgium & Germany, shipping starts from € 6.95.
🎉 Free Shipping: Orders from € 50.00 within NL and BE ship 100% free!
Orders placed on business days before 16:00 are dispatched the same day from our warehouse.
🧼 Cleaning & Sound Dampening
How do I clean my keycaps safely? ▾
Soak keycaps in lukewarm water (< 40°C) with a mild drop of dish soap for 15 minutes. Wipe clean with a soft microfiber cloth and let dry upside down for 24 hours.
⚠️ Never use boiling water or rubbing alcohol, as this damages custom resin coatings.
How do I make my keyboard quieter for calls? ▾
Equip your keys with our Rubber O-Ring Sound Dampers (€ 3.95) to reduce the bottom-out clack by 30% to 50%.